Book Your Collection Slot
If you have bought items at auction and would like to arrange a time to come and collect in person, please select your collection slot below and leave your details. This page is for booking a collection slot up at our storage facility at Homestead Farm in West Flexford, just outside of Guildford. If you have bought items at both sites, you will need two sperate appointments, one here and a seperate appointment booked on our Guildford Warehouse collection page which you can book by clikcing HERE. We WILL NOT be moving items from one location to another if your lots are located at each location.
You WILL NOT be able to collect items on the day you have won the items, so if you have a collection slot booked in advance for 2:00pm on a Monday, and you are collecting items from a previous auction, but also have also won items in that Monday auction, you will be unable to collect those items. Only items sold on a previous day can be collected the next day. You can only collect up to 3 auction day winnings worth. Lots must still be collected within 7 working days.
Please ensure that you arrive on time for your collection slot and if you are running a few minutes late, please contact reception on 01483 802280 or email [email protected]. DO NOT turn up without a collection slot. If for whatever reason you are unable to make your collection slot please let us know ASAP as this slot can be used by another customer, and we ask you to think of others. Please give at least 24 hours notice if you cannot attend your collection slot. Failure to do so will result in a 10% additional admin fee which MUST be paid. If you don’t have a collection slot you will be turned away.
You have up to 7 working days to collect your items. Paying and clearing all lots is mandatory for all lots won at auction. Bidding is a commitment to buy, and all accepted bids are contracts and are considered final and non-withdrawable.
*Any invoice that is not paid for, there will be a 10% admin fee that you will be liable for, if buyers want to put the lots back into auction because they cannot pay their invoice.
*SAME DAY COLLECTIONS ARE UNAVAILABLE
If you have bought items located at our barn storage facility, please fill in the below booking collection slot appointment.The auction important info and the lot itself will indicate if your lot is located at our barn at West Flexford.
West Flexford Address: Homestead Farm, West Flexford Ln, Flexford, Guildford, GU3 2JS